Account Manager

Southern Maine. Up to 50% travel to customer sites. Work from home or office.

For this role you must enjoy both building long-lasting relationships with customers and be very effective/savvy doing so.

This role will fully utilize your polished and insightful interpersonal skills, along with your proven broad knowledge of back-office desktop/server/network systems. You will be assessing client’s computer environments and identifying ways to enhance and improve existing systems. As the field engineering team accomplishes the needed changes you will continue to be the interface through the entire process and continue to work with the customer as needed on an on-going basis.

2+ years of experience are required for this role. The more experience you have with the following technologies the better, but for the right outgoing, polished person training is available:

Managed Network Services

Network Monitoring Software

Virtualization Solutions

Cisco and Fortinet Network Infrastructure

Microsoft Products – Windows, O365, applications…

Storage Area Networks

Server Infrastructure

VoIP