Southern Maine company well known for its superior working environment and employee satisfaction is looking for a Tier II Application Technical Support person. You will support online transactions, credit retrieval and document archival applications; ensure the success of acquisition & development of new products and services, and provide product expertise and implementation support.
- Establish and maintain relationships with primary vendors to ensure business needs and priorities are reflected in their product development.
- Manage the enhancement and development of new eServices products.
- Coordinate the testing phase of each eServices software release.
- Develop and execute testing scripts.
- Manage software upgrades to online systems.
- Assist in analysis and problem resolution of hardware and software failures.
Proven experience with the following Microsoft products preferred:
- SQL Server
- IIS administration
- Powershell/Batch Scripting